Terms and Conditions | Biltmore Care Homes

Use of the website

The public website is provided for general information about the facilities shown on this site and the services they may offer.
Website content is not medical advice, legal advice, emergency instruction, or a guarantee that a facility can accept a specific resident.
For emergencies, urgent medical needs, or immediate safety concerns, call 911 or the appropriate emergency service.

Public forms and signing links are intended only for the person or family invited to complete them, or for someone legally authorized to act for that person.
Information submitted through a public form should be accurate, current, and submitted with appropriate permission.
A completed public form does not by itself create an admission agreement, resident relationship, or guarantee of services unless the applicable facility name plus LLC confirms acceptance through the appropriate process.
Do not submit another person's sensitive information unless you have authority to do so.

Dashboard and H portal access is limited to authorized users.
Users are responsible for keeping their credentials secure and for logging out of shared devices.
Accounts may be suspended or revoked if access is no longer authorized, if an account appears compromised, or if the portal is misused.

Do not attempt to bypass authentication, access records you are not authorized to see, probe the system, upload malicious files, scrape the service, disrupt availability, or use the website for unlawful activity.
Do not impersonate another person or submit false, misleading, or harmful information.
The applicable facility, site administrator, or authorized manager may restrict, monitor, investigate, or block activity needed to protect residents, staff, records, systems, and service availability.

The website content, facility materials, documents, logos, photos, text, and software interface are owned or licensed by the applicable owner unless otherwise stated.
You may view public website content for personal, informational use. You may not copy, resell, or reuse it in a misleading way without permission.

The website is provided as available. The site administrator or applicable facility may update, suspend, or change website content, forms, features, or these terms.
To the extent allowed by law, the applicable facility is not responsible for indirect, incidental, or consequential damages from website use or inability to use the website.
Questions about these terms can be sent to biltmorecare@gmail.com.